Terms · Rizmac

Clear terms, no surprises.

How quotes, samples, payment, delivery and our quality promise work, in plain words. 12 short topics.

Read the terms
  • From 50 pieces
  • Quote in 24 hours
  • 50% advance
  • 10–15 working days
  • Updated 8 November 2026
Terms of business

12 topics

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01 / 12

About these terms

The simple rules for every quote and order with Rizmac.

Rizmac Clothing Line Co LLCUniform manufacturer in the UAE. Production at our sister concern, Najmat Al Mashriq Garments Workshop, Plot No-325, Street No-73, Industrial Area 2, Ajman, United Arab Emirates.

These terms apply to quotes and orders you make with us through this website, WhatsApp, phone or email. Anything we agree with you in writing for your order (for example in your quotation or purchase order) comes first. Working days are Monday to Saturday.

02 / 12

Quotes and prices

Every order is priced separately, with a quote in 24 hours.

How prices are setQuantity, style, fabric and logo work
When you get your quoteWithin 24 hours, Monday to Saturday
How long a quote is valid7 to 15 days, shown on each quotation
Prices on the websiteNone: every order is priced for you

Fabric colours are as per stock. If a colour or fabric you want is not in stock, we tell you before you order and can develop it on request, which needs extra time.

03 / 12

Minimum order and sizes

From 50 pieces per design, in standard sizes or measured.

Minimum order50 pieces per design
TopsXS to 5XL, and kids sizes
TrousersWaist 28 to 48
SizingStandard size charts or individual measurements

For your own brand (private label): UAE production from 100 pieces per style with up to 2 colours; overseas production from 500 pieces per colour.

04 / 12

Samples and mock-ups

A free mock-up first; physical samples depend on your order.

Regular customersSamples any time, free
After your purchase order, 100 pieces or morePre-production sample, free
New customer before ordering, 200 pieces or morePaid sample, deducted later
Under 100 piecesFree mock-up, no physical sample

A mock-up shows the front and back with your logo, colour and fabric name, in 1 to 2 working days. A physical sample takes 5 to 7 working days (2 to 3 when urgent, by discussion). A paid sample is priced per garment and paid before it is made. When you order, its price comes off your invoice; if no order follows, the fee is not refunded.

Our recommended way
1Free mock-up
2Fabric approval
3Price approval
4Purchase order
5Production
6Free sample on request, 100+ pieces
05 / 12

Payment

Usually 50% advance and 50% before delivery.

New customers50% advance, 50% before delivery
Regular customersPayment on delivery, after your LPO
Large orders50% advance, 50% on delivery after inspection
Own brand, made overseas50% with order, 50% after inspection, before shipment

Our tax invoices include VAT. Large orders and UAE-based clients can discuss terms with us. For overseas production, an independent inspection to AQL 2.5/4.0 is arranged by us and its fee (about USD 300 to 400) is paid by the client.

Changes and cancellation: changes are possible before cutting starts. Once cutting has started, the advance is not refunded.

06 / 12

Production and delivery

10 to 15 working days from your final approval.

Production time10 to 15 working days
Counted fromYour sample approval or purchase order
Re-ordersStart straight away, no new sample
Urgent ordersTalk to us: a faster plan where possible
Own brand, made overseasFrom about 120 days

You can follow every order stage by stage in your client portal, and you are welcome to check your order at our factory before delivery.

07 / 12

Shipping outside the UAE

GCC orders are priced FOB; you choose air or sea.

Your order is readyChecked and packed in Ajman
By air or by seaYour choice for Saudi Arabia, Qatar, Oman, Kuwait, Bahrain and more
Shipping costQuoted when the order is ready, paid by you

Prices for orders outside the UAE are FOB (free on board). The shipping cost is quoted at delivery time and paid by the client.

08 / 12

Our quality promise

Every piece is checked before packing.

Every piece is checked before packing.
Tell us about a manufacturing fault within 7 days of delivery: stitching, a size that differs from the approved spec, or a logo error.
We repair or replace it at no cost. Please send a photo by WhatsApp or email.
Changes caused on the client side (for example a wrong size list or logo file) can usually be repaired; that work is quoted and charged.
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Re-orders

Your sizes, colours and logos stay on file.

Your sizes, colours, logo files and any custom pattern stay on file with us.
Re-orders need no new sample and start straight away.
Production takes the same 10 to 15 working days from your purchase order.
Custom patterns are kept for as long as you order with us, and for 2 years after your last order.
11 / 12

Using this website

Information here helps you choose; your quote confirms it.

We keep the information on this website up to date, but your quotation is what confirms prices, fabrics and times.
Colours on screens can look different from the real fabric. We confirm fabric names and GSM in writing and send swatches on request.
The text, pictures and designs on this website belong to Rizmac. Please ask before using them.
How we look after your details is explained in our privacy policy.
12 / 12

Law and contact

UAE law applies. Questions? Ask us directly.

These terms are governed by the laws of the United Arab Emirates, and any dispute is handled by the federal courts of the UAE.

Rizmac Clothing Line Co LLCPlot No-325, Street No-73, Industrial Area 2, Ajman, United Arab EmiratesMonday to Saturday, 9 am to 7 pm